Most clinics are open in the evening, 7 days a week.

Get care for aches and pains, sicknesses, and minor injuries.

You can go to clinics inside of CVS ®, Kroger ®, and Walmart ® for basic care. A retail visit is quicker and cheaper than a visit to urgent care or an ER. If you can’t see your PCP, we want to make it easy for you and your family to get care when you need it most. Learn more about the options CareSource offers for telehealth visits.

Please check with your PCP for available options and to learn more. You can talk to your PCP from wherever you are. Your PCP may offer telehealth services on your phone or computer. There is no cost to use telehealth and it removes the stress of needing transportation to and from the doctor’s office. From the comfort of your home, you can get quick medical advice that can prevent your condition from getting worse. Telehealth is a convenient option for those times when you can’t get in to see your provider quickly enough. Telehealth uses your phone, computer, or tablet to speak to a provider. You should go for your first visit within 90 days of joining CareSource. This will help your PCP get to know your health needs right away. If you are a new patient for your PCP, you should call to schedule a visit. If you haven’t chosen a PCP yet, you can find one in the CareSource network using our Find A Doctor/Provider search tool or by calling Member Services. The more familiar your PCP is with you and your medical history, the better they will be able to treat you. Going to the same PCP each time you need care will help them get to know you and your needs. Treat you for most of your health needs.Work with you to direct your health care.Your PCP is an individual physician, physician group practice, advanced practice nurse or advanced practice nurse group practice trained in family medicine (general practice), internal medicine or pediatrics. Primary Care Provider (PCP)Įach member of CareSource has a Primary Care Provider (PCP). We’re here for you 24 hours a day, 7 days a week. Call 1-86 (TTY: 1-80 or 711) to talk to a CareSource24 registered nurse. If you aren’t sure what to ask or where to go for care, call our CareSource24 ® Nurse Advice Line. Only used for life-threatening issues or medical emergencies. When your PCP is not available and your condition or injury cannot wait. Used to treat non-life threatening issues. CBHCs are often the first place people go to get help for behavioral health concerns. Use for common illnesses such as coughs, sinusitis, colds, sore throats and immunizations.ĬBHCs provide a range of health and social services for people living with mental health and/or substance use problems.

Call 1-80 or visit /CareSource to get started.Ĭonvenience care clinics can be found inside many local drug and grocery stores. If your provider is not available, you can talk to a doctor 24/7 through Teladoc®. You will get most of your preventive care from your PCP. Convenience Care Clinics/Community Behavioral Health Centers (CBHCs)

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